Where do you currently deliver?
We currently deliver in following counties of New Jersey. Contact us if you have a special order and we will try to make an exception, where possible.
Can I pick up my order from a Meatees store?
No, currently we do not offer store pick up.
We operate under co-packing agreement with carefully selected local vendors. We are an e-commerce company and do not maintain any physical stores currently. Although, we currently do plan to start our flagship store soon.
What is the delivery timeframe for my order?
We have same day delivery option available on our partner page at mercato
We also offer free delivery through our homepage (subject to a very reasonable minimum order limit). You will see an option for delivery slots at the time of checkout.
How is the order delivered?
All orders are individually packed and delivered by Meatees in our vans. We maintain appropriate temperature necessary to maintain the freshness of the meat and use refrigerated vans in summer, if necessary.
What if the customer is not home at the time of delivery?
If the customer is not at home at the time of delivery, we will contact the customer and make another attempt to redeliver for a re-delivery fee of $15.
If the customer is still not available at the time of an attempt to re-deliver then we will cancel the order and charge a 50% restocking fee to the customer. Remaining 50% of the amount invoiced, excluding the re-delivery fee, will be credited back to the customer’s account.
Can I provide any delivery instructions?
Yes, at the time of checkout, you can provide delivery instructions. Most common delivery instructions are:
- Leave with doorman
- Leave outside at the doorstep
- Leave with neighbors
However, we will not be responsible for any loss of order that arise due to to special delivery instructions.